Help

Help >>Meters>> What do the screens on my traditional prepayment meter mean?

What do the screens on my traditional prepayment meter mean?

Believe it or not – your traditional prepayment meter/s can show you all kinds of useful stuff.

What do the screens on my electric meter mean?

Believe it or not – your traditional prepayment meter/s can show you all kinds of useful stuff.

What do the screens on my electric meter mean?

There’s a digital screen on your meter where you can check out all sorts of useful information. Just press the blue button to move on and see the next available display.

If you have an Economy 7 or Economy 10 meter, you’ll have two rates for electricity called day & night, 1 & 2 or peak & off-peak. Due to these separate rates, you’ll get some extra information compared to standard meters.

Here’s what they mean:

DisplayWhat it means for StandardWhat it means for Economy 7 or 10
A or 1  £005.00  Debt £  £005.00 E    Debt £… EAmount of credit left in meter You’ve run out of normal  credit. The E shows you’ve  activated  your emergency  credit You’ve run out of emergency  creditAmount of credit left in meter You’ve run out of normal credit You’ve activated your emergency  credit
888.888Test screen (for engineers to  use)Test screen (for engineers to use)
BThe minimum amount you  need to top up to reset your  emergency creditThe minimum amount you need to  top up to reset your emergency credit
C---The current time, and the unit rate you’re using at the moment
D---The current time, and the unit rate you’re using at the moment
E or 3Total credit added to the  meter since it was last reset  by an engineerTotal credit added to the meter since  it was last reset by an engineer
F or 4How much standing charge  and debt your meter collects  each weekHow much standing charge and debt  your meter collects each week
GTotal kWh recorded by the  meter since it was  manufacturedTotal kWh recorded by the meter  since  it was manufactured
H or 5Meter readingMeter reading for day rate
I or 6Price per kWhPrice per kWh for day rate
J---Meter reading for night rate
K---Price per kWh for night rate

You'll need to put your payment key into the meter to see the next information displays...

R or 7Amount of emergency credit  available on your meterAmount of emergency credit  available on your meter
SYour total debt---
TThe amount of debt you’ve  agreed to pay off each week---

What do the screens on my gas meter mean?

Your gas meter also has a digital screen which can tell you all about your meter and prices. Press and hold the red A button until it beeps to get to the next display.

Here’s what the displays mean:

DisplayWhat it means
00Amount of your last top-up (this updates when you put your card  into the meter after buying credit)
01How much of your last top-up is being used to pay off debt on your  meter
02How much of your last top-up is being used to pay back any  emergency credit you may have used
03How much of your last top-up is being used to pay for your gas  supply
09 or 10Price you pay per unit of gas
17Your standing charge (per day)
21How low your credit needs to fall before you can access your  emergency credit
22How much emergency credit you can access
24What percentage of credit will be used to pay back the money you  owe
25Minimum debt repayment the meter will take each week
26Maximum debt repayment the meter will take each week
27Total amount of debt that still needs to be paid back through your  meter
32Your registered gas card number

The amounts shown on 01, 02, 03 will add up to the amount of 00.

Was This Helpful?

YesNo, I need more help