Payments and statements

Help >> Payments and statements

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Am I eligible for the Warm Home Discount?

The Warm Home Discount (WHD) Everything you need to know

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How can I avoid my meter going off supply at the weekend?

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How do I get the Warm Home Discount?

The Warm Home Discount (WHD) Everything you need to know

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I normally pay for my energy monthly via direct debit and I want to switch to Boost. Is this possible?

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What options do I have for paying back any debt I’ve built up?

If you’re in debt, please talk to us on 0330 1027517 (Mon-Fri 8am-6pm, Sat 9am-1pm) – we’ll always decide together how you’ll pay your debt back.

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What's a Tariff Information Label?

Tariff Information Labels (TILs) help to explain your plan and lets you compare prices.

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