It’s not magic. But it’s not far off. Your In-Home Display (IHD) has a bunch of functions that monitor credit. You can even set alerts to stop that cold shower becoming a reality.

Your IHD and smart meter work as a team to help you manage your energy use and keep an eye on your credit.

If you’re on our PAYG service (not PAYG+) and a top-up doesn’t show up on your IHD or smart meter, here’s how to add it manually.

Paypoint top-up not showing on your IHD? You might need to add the credit manually. Here’s how.

If you’re about to run out of credit for gas or electricity (or both if you’re on Smart PAYG+), your smart meter can give you plenty of warning.

It’s your wallet of credit – or Smart PAYG+ balance – that both your gas and electricity meters dip into at the same time, as and when they need it.

Check this list to see if you can use it yet.

Once you’ve had your smart meter installed, it’s simple. Just get your bank card ready and we’ll show you what to do next.

It’s dead simple. Download our free app and you can top up in seconds – wherever you are.

Whether you’re tucked up in bed or miles away from home, you can quickly schedule top ups with the Boost app.