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Questions about OVO Energy and SSE?


We’re excited to announce that we have welcomed SSE – plus, its team and customers – into our brand family. 

If you’re with Boost, then you should know that there are no changes to our plans, terms and conditions, or service.

And if you’re with SSE, welcome to the OVO family! You are still an SSE customer. Your payments and tariff won’t change and you’ll continue to enjoy the service you know and love.  We’ll be in touch with any news, so you have everything you need to know.

If you’re an OVO Energy customer, you can find OVO’s FAQs here

OVO’s acquired SSE Energy Services and will be welcoming customers and the team into the OVO family.

The OVO vision is to provide its customers with clean, affordable energy – helping them on a journey to zero carbon living. The more people who have access to OVO’s products and services, the more people they can help to save energy and reduce their impact on the planet.

No, don’t worry – nobody’s energy supply will be disrupted.

Absolutely nothing changes for Boost customers. You can keep enjoying the same great service you love. And we’ll keep working hard to help you save energy and keep your bills down.

There won’t be any interruption to your energy supply, or changes to how you pay. You’re still a customer of SSE, and if you have any questions about your account you can find answers on the SSE help pages. You can find out more about OVO here.

We will keep you informed of any news.