If you or someone in your household needs extra support – for medical reasons or otherwise – there’s a lot we can do to help. From notice about planned power cuts, to large-print bills and braille.
Find out more about who we can help and how. Or sign up now by filling out this form.
Our 3rd parties will confirm in advance any onsite
appointments so you can arrange for a friend, carer or family member to be present.
The phone number will be used by our 3rd parties to
contact you if they need to arrange onsite visit/works
Please note that we will need to carry out additional
to ensure that this service is the best solution for you and as part
of this will be contacting you for further information shortly
Passwords should contain letters only and be no longer than 6 characters.
Unfortunately you are not eligible for a free gas safety check
You are eligible for a gas safety check.
Please tell us the total number of gas appliances (gas boiler, gas cooker, gas hob and others) that will need to be checked:
The person you nominate here won't be added as
a named contact on your account, so won't be able to discuss account details
If you'd like to organise this, please call or email us seperately.
The Priority Register contains your personal information and we want to make sure you
know that anything you provide here will be treated in the strictest confidence.
By submitting this form you consent to Ovo Group storing this information to allow us to support you.
There are additional benefits associated with sharing this information with relevant third parties,
those that would attend your property in the case of loss of energy supply or to read your meter.
However, we require your permission to pass your details on before we would do this. Rest assured the
purpose of this would be to ensure they are able to support you correctly, and your details will not be
used for any marketing purposes.
If you select any services that require 3rd Parties to access
(i.e. Gas Safety Checks or Passwords) then we will not be able to fulfil that requirement