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A guide to smart meter data

All about your rights and choices.

How can Boost help me if I'm struggling to pay for my energy?

Can Boost start supplying energy on the day I move into my new home?

If you’re moving house and want us to supply the energy in your new home, the switch will take around 3 weeks.

Am I using the right electricity key and gas card?

Just look for the Boost logo.

Can I top up my electricity online?

You’ll need a smart meter – here’s how to get one if you have a traditional meter instead.

DNO: Distribution Network Operators in the UK

Can I add credit manually on my IHD or smart meter?

Paypoint top-up not showing on your IHD? You might need to add the credit manually. Here’s how.

Am I eligible for the Warm Home Discount?

Where can I find more information about the Feed-in Tariff and Smart Export Guarantee?

We’re proud to support renewable energy sources wherever we can – and that includes working with you

Getting back on supply with Smart Standard

If your electricity or gas meter goes off supply, we’re here to help you make it work again.