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A guide to smart meter data
All about your rights and choices.
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How can Boost help me if I'm struggling to pay for my energy?
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Can Boost start supplying energy on the day I move into my new home?
If you’re moving house and want us to supply the energy in your new home, the switch will take around 3 weeks.
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Am I using the right electricity key and gas card?
Just look for the Boost logo.
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Can I top up my electricity online?
You’ll need a smart meter – here’s how to get one if you have a traditional meter instead.
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DNO: Distribution Network Operators in the UK
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Can I add credit manually on my IHD or smart meter?
Paypoint top-up not showing on your IHD? You might need to add the credit manually. Here’s how.
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Am I eligible for the Warm Home Discount?
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Where can I find more information about the Feed-in Tariff and Smart Export Guarantee?
We’re proud to support renewable energy sources wherever we can – and that includes working with you
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Getting back on supply with Smart Standard
If your electricity or gas meter goes off supply, we’re here to help you make it work again.
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