Getting a free gas safety check

Some of our customers will be eligible for a free gas safety check. It’s when we come to inspect your gas supply and appliances to make sure they’re safe to use.

How do I qualify?

We provide a free annual gas safety check for members who; haven’t had one carried out in the last 12 months, and are receiving a means-tested benefit and:

  • live with a child under five years old, or

  • live alone or with others and have reached state pension age, or

  • live alone or with others and are disabled or chronically ill, or

  • live with others who have reached state pension age or are disabled, chronically ill or under 18 years old.

If you live in a rented property your landlord should take care of this and check your appliances every year under the Health and Safety at Work Act 1974.

What happens at a gas safety check?

A Gas Safe registered* engineer will come to your home to check the safety of your gas appliances and other gas fittings. They’ll also examine:

The effectiveness of any flue. The supply of combustion air. Its operating pressure or heat input or, where necessary, both. Its operation to make sure it’s working safely. If the engineer spots anything that’s faulty or not safe, they’ll disconnect your gas supply before they leave.

I’m eligible. How do I apply? Just call 0330 102 7517 and we’ll get you booked in.

You can find out even more about safety here

*The Gas Safe Register replaced CORGI as the gas registration body in Great Britain and the Isle of Man on 1 April 2009.