Help >>Payments and top ups>> Can I top up my electricity online?
Can I top up my electricity online?
You’ll need a smart meter – here’s how to get one if you have a traditional meter instead.
Topping up your electricity meter online
If you’ve got a smart meter, you can top up your electricity and gas online. However, if you’ve got an older, traditional meter or you’re on Smart PAYG Standard and use a key or card to top up, you’ll need to top up at a PayPoint instead.
How do I get a smart meter?
The good news is, you should be able to get one installed at no extra cost.
All you need to do is book an appointment to get your traditional meter replaced. If you’re already with Boost and want to get a smart meter installed, you can book on the link below:
I’ve got a smart meter – how do I top up my electricity online?
If you’re a Boost customer with a smart electricity meter, simply download the Boost app (iOS or Android) and then you can top up from the sofa, at work, or even on holiday – in fact, you can top up your gas or electricity anywhere you can get a mobile signal.
And if you don’t have a smart meter yet, you can book your free installation here. You’ll need your account number and postcode handy.
Can I top up my gas online, too?
Yes, you can use the same Boost app for gas as you do for electricity to top up your smart meter.
If you’ve only got a traditional gas meter, you’ll need to top up each fuel separately at a PayPoint.