We've recently moved all Boost customers to OVO. For any support you can now chat to them online here. They'll be happy to help you with all the same features that help you manage your account, top-up, and stay in control of your energy usage.

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What are you looking for?

Price cap changes: supporting our customers

What the price cap is and why it’s rising

How can Boost help me if I'm struggling to pay for my energy?

We’re here to help if you’re in debt or can’t afford your energy

Help!? There’s a problem with my meter key or card

Got an issue with your electricity key or your gas card? Here’s how to handle it like a pro.

OVO Move FAQs

Everything you need to know about your move to OVO.

Over the coming months, all Boost customers will move over to OVO. We'll be in touch with you before the move. Read our FAQs.

I’m looking for information about...

Citizens Advice Ranking

RankSupplierContact waiting timeCustomer CommitmentsComplaintsRating
12Boost Power2.8312.5

(January - March)

Need more help?

Web chat

Monday to Friday, 8am to 6pm or Saturday, 9am to 2pm.

Contact Us

Call us

Monday to Friday, 8am to 6pm or Saturday, 9am to 2pm.
0330 102 7517

You can also use the British sign language service to get in touch.