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A guide to smart meter data

All about your rights and choices.

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Am I eligible for the Warm Home Discount?

The Warm Home Discount (WHD) Everything you need to know

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Am I using the right electricity key and gas card?

Just look for the Boost logo.

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How can Boost help me if I'm struggling to pay for my energy?

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Can Boost start supplying energy on the day I move into my new home?

If you’re moving house and want us to supply the energy in your new home, the switch will take around 3 weeks.

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Can I add credit manually on my IHD or smart meter?

Paypoint top-up not showing on your IHD? You might need to add the credit manually. Here’s how.

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Can I top up my electricity online?

You’ll need a smart meter – here’s how to get one if you have a traditional meter instead.

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DNO: Distribution Network Operators in the UK

A short guide to electricity distribution companies and what they do

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What do I need to know about energy debt

Find out all you need to know about energy debt and how it could affect you

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Where can I find more information about the Feed-in Tariff and Smart Export Guarantee?

We’re proud to support renewable energy sources wherever we can – and that includes working with you

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