Smart meters work with your prepay meter and are designed to help you take control of your energy use. They’re free to install and if you get one, you can enjoy the perks of Smart PAYG+.
With a smart meter installed for free, you can top up: Online, on the app, via SMS, at shops with our smart cards.
See how long your latest top-up will last, and get alerts when you’re running low.
With auto-tops you’ll never forget to top up again.
Pick an installation date and time
Our engineer will get to it (just make sure you're home)
We'll upgrade you to Smart PAYG+. Nice.
All is done.
Find answers galore in our help section or browse the big questions in our FAQs below.
Want to speak to a person? Call us on 0800 408 4722 .